Our servers are equipped with the latest technology, but in some exceptional circumstances, there may be minor technical problems. One of the biggest reasons is the high demand resulting in a high load on our servers. Many people download photos at the same time, which can create problems in the system. In such cases, you may see some error messages. If you experience a problem like this, wait for a short while and try again. If the problem still occurs, contact us. Our WhatsApp customer care service is 24/7 online.